Zoho / Zoho One Solution Architect & Administrator - The Church Online, LLC

Organization: The Church Online

Location: Remote

Engagement Type: Contract

Reports To: Leadership / Technical Architecture Team

Schedule / Availability: Some regular working availability and sufficient overlap with our team between 8:30 AM–5:30 PM U.S. Eastern Time is required.

About The Church Online

The Church Online provides technology, digital media, SaaS platforms, and related services to churches and ministry organizations.

As our organization continues to grow, we are expanding our use of the Zoho One ecosystem to create a more unified operational platform across sales, customer service, project management, finance, communications, and internal business processes.

We are seeking an experienced Zoho / Zoho One Solution Architect & Administrator who can evaluate our current environment, help establish the proper architecture, and lead the implementation and optimization of Zoho across the organization.

Engagement Overview

This is not simply a Zoho administration position.

We are looking for someone who understands how to architect a complete business solution using Zoho One—including how individual Zoho applications should interact, where automation should occur, how information should move through the organization, and when custom development or external integrations are appropriate.

The right consultant should be capable of looking at a business process from beginning to end and determining how Zoho should support that process.

The engagement will include both strategic architecture and hands-on implementation.

Scope of Engagement

The consultant will work with The Church Online to evaluate, design, configure, document, and improve our Zoho environment.

Responsibilities may include:

• Review the organization's current Zoho One configuration.
• Evaluate how Zoho applications are currently being used.
• Identify duplicate, inefficient, or disconnected processes.
• Develop an overall Zoho architecture and implementation strategy.
• Establish standards for how information moves between Zoho applications.
• Configure and optimize applications within the Zoho One ecosystem.
• Design CRM modules, fields, layouts, pipelines, workflows, and related processes.
• Build workflow automation and business process automation.
• Develop Blueprint processes where appropriate.
• Configure roles, permissions, teams, and organizational structures.
• Establish consistent data structures and relationships between applications.
• Design dashboards, reports, and management visibility.
• Assist with data migration, cleanup, and normalization.
• Develop integrations between Zoho and third-party platforms.
• Work with APIs, webhooks, Deluge, Zoho Flow, and related integration tools where appropriate.