Job Overview: We are looking for a proactive and dJetail-oriented Zoho CRM Junior Administrator to join our team. The ideal candidate will be responsible for ensuring that all features and settings within Zoho CRM are configured correctly for our clients. You will be working closely with the team to create and customize fields, modules, and workflows, as well as handling data imports and connecting Zoho apps. Weekly monitoring and optimization of the system will be part of your role to ensure everything runs smoothly.
Key Responsibilities:
- Feature Configuration: Ensure that all Zoho CRM features and settings are accurately configured to meet client needs.
- Field & Module Creation: Design and create custom fields and modules in Zoho CRM to tailor the system to client specifications.
- Zoho App Integration: Integrate various Zoho applications to work seamlessly together and improve workflow efficiency.
- Data Import: Import client data into Zoho CRM, ensuring data integrity and accuracy.
- Workflow Rules: Create and implement workflow rules that automate business processes within Zoho CRM.
- Automation Setup: Utilize Zoho's automation features to streamline tasks and improve operational efficiency.
- Weekly Monitoring: Regularly monitor the CRM system to identify issues and optimize performance.
Requirements
- Experience with Zoho CRM administration and configuration.
- Strong understanding of CRM workflows, fields, modules, and automation.
- Familiarity with integrating Zoho apps and managing data imports.
- Proficient in creating and modifying workflow rules within Zoho CRM.
- Ability to troubleshoot and resolve issues within the CRM system.
- Strong attention to detail and organizational skills.
- Good communication skills and ability to work in a remote team environment.
Preferred Qualifications:
- Previous experience working with Zoho CRM or similar CRM platforms.
- Knowledge of automation tools and advanced workflow creation within Zoho.
- Basic knowledge of data migration and integration techniques.
Minimum Technical and Work Environment Requirements:
- Internet Connection:
- Primary internet connection with a minimum speed of 15 Mbps .
- Backup internet connection with at least 10 Mbps .
- Backup connection must be capable of supporting work during a power outage.
- Primary Device:
- Desktop or laptop equipped with at least:
- Intel Core i5 (8th generation or newer) , Intel Core i3 (10th generation or newer) , AMD Ryzen 5 , or an equivalent processor.
- A minimum of 8 GB RAM .
- Backup Device:
- Must meet or exceed the performance of an Intel Core i3 processor.
- Must be functional during power interruptions.
- Peripherals and Workspace:
- A functioning w