Zendesk Specialist - AI Integration - AI Trainer - mercor

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Zendesk Expert Type: Contract Compensation: $100–$200/hour Location: Remote

Role Responsibilities

• Evaluate the effectiveness of Zendesk's AI agent in real-world applications.
• Provide insights to improve AI model outputs and enhance customer support experiences.
• Collaborate with teams to refine AI training data and ensure high-quality performance.
• Work independently and asynchronously to meet project goals and deadlines.
• Develop strategies for optimizing AI agent deployment and usage.

Qualifications

Must-Have

• Experience with Zendesk's AI agent .
• Strong understanding of AI-driven customer support systems.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs. mercor .com/welcome
• For any help or support, reach out to: support@ mercor .com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Originally posted on Himalayas