remote
Zendesk Platform Software Engineer - takealot.com
Software Engineer
Seeking a Zendesk Platform Software Engineer in Cape Town to develop and maintain the Zendesk platform, focusing on scalability and integration with other systems. Requires strong software development and API skills.
About the role
Key Responsibilities
- Develop, customize, and maintain the Zendesk platform to meet business needs.
- Integrate Zendesk with other internal and external systems using APIs.
- Troubleshoot and resolve issues related to the Zendesk platform.
- Collaborate with cross-functional teams to define and implement platform enhancements.
- Ensure the scalability and reliability of the Zendesk environment.
- Contribute to the overall technical strategy for customer support tools.
Requirements
- Proven experience in Zendesk platform administration and development.
- Strong understanding of software development principles and practices.
- Experience with API integrations and data management.
- Familiarity with cloud platforms and their services.
- Excellent problem-solving and analytical skills.
Skills
software developmentproblem solving