Role : Zendesk Developer Experience: 3+ Years Work Mode: Remote
Job Summary
Looking for a skilled Zendesk Developer with hands-on experience in Zendesk development, administration, integrations, and workflow automation.
Key Responsibilities
- Develop custom Zendesk apps using ZAF .
- Build integrations using REST APIs, Webhooks, JSON & OAuth 2.0 .
- Customize Zendesk Guide using Curlybars, HTML, CSS & JavaScript .
- Configure triggers, automations, macros, SLAs, ticket forms, custom fields and routing.
- Manage users, roles, groups, permissions and omnichannel setup.
- Build Zendesk Explore dashboards and reports .
- Troubleshoot platform, integration and data-sync issues.
- Manage sandbox environments, releases, documentation and runbooks.
- Collaborate with business, support and engineering teams.
Required Skills
- 3+ years of Zendesk development/administration .
- Strong JavaScript (ES6+), HTML & CSS .
- REST APIs, JSON, OAuth 2.0 & Webhooks.
- Backend experience with Node.js / Python / PHP / Ruby .
- Production experience with Zendesk workflows and business rules.
- Git and structured deployment practices.
- Strong troubleshooting and communication skills.
Pay: ₹50,000.00 - ₹80,000.00 per month
Experience:
- Java: 3 years (Required)
- CSS: 2 years (Required)
- HTML: 3 years (Required)
Work Location: Remote