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Role Overview
We are seeking a Principal Primary on Workspace One /SCCM/Intune Engineer to join NTT DATA's India EPM practice leadership team. This principal-level role is a strategic technical authority responsible for shaping NTT DATA India's endpoint management service capabilities, leading complex high-value global client engagements, defining architectural standards, and driving EPM practice innovation. The Principal Engineer serves as the highest-level technical escalation point in India, contributes directly to EPM business development, and plays a key role in building the India EPM talent ecosystem.
KEY RESPONSIBILITIES
Strategic Architecture & Technical Authority
- Platform Administration: Design, deploy, and maintain the Workspace ONE architecture (UEM, Access, Intelligence)
- Automation & Scripting: Reduce manual IT efforts by utilizing PowerShell, REST APIs, or Workspace ONE Intelligence for automated workflows and software distribution
- Define and govern NTT DATA India EPM's Workspace One/SCCM/Intune architectural standards, reference architectures, and technology roadmaps.
- Access & Identity: Integrate the platform with identity providers like Azure AD, Okta, or Active Directory for seamless single sign-on (SSO) and multi-factor authentication (MFA)
- Lead architectural design for complex, multi-tenant, and global endpoint management environments (50,000+ endpoints) from India.
- Provide expert-level guidance across the Microsoft Intune, SCCM, Autopilot, Entra ID, and Microsoft 365 endpoint ecosystem.
- Troubleshooting: Act as the escalation point (L2/L3) for enrollment, certificate, network (Tunnel/SEG), and application deployment issues
- Security & Compliance: Enforce security baselines, data encryption, compliance policies, and conditional access to protect corporate data
- Evaluate and position emerging technologies — Microsoft Intune Suite, Advanced Endpoint Analytics, AI-driven endpoint management — for client and practice adoption.
- Serve as the final technical escalation authority for critical incidents, complex architecture decisions, and platform crisis management in India.
Enterprise Program Leadership
- Lead strategic EPM transformation programs — SCCM-to-Intune migrations, Windows 11 global rollouts, and zero-trust endpoint adoption for large enterprise clients.
- Own delivery governance for marquee global accounts managed from India — executive steering, contractual performance, and risk management.