Are you ready to make your mark in the world of Formula 1?
At Formula 1, we are passionate about delivering the world’s greatest sports and entertainment spectacle leaving a positive legacy wherever we race. Innovation has always been at the heart of what we do ever since our first Grand Prix in 1950. Now, more than 75 years on, the sport remains a pioneer, developing technologies that have made a significant impact on society beyond the track.
Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport.
Role Overview:
We are looking for a Workplace Technology Manager to join our IT team. Reporting into the Associate Director of IT, this role will be responsible for ensuring that workplace technology services across 40 Broadway are reliable, resilient, fit for purpose, and deliver an outstanding user experience.
Main Duties and Responsibilities:
- Own the end-to-end delivery and support of workplace technologies at the facility
- Ensure reliable, secure, and scalable operation of workplace systems, working closely with infrastructure and security teams
- Manage lifecycle of assets, including standards, procurement, deployment, and refresh cycles
- Lead incident and problem management for end-user services, driving root cause analysis and service improvement
- Work with the technical Team Managers to coordinate cross-functional teams and matrix-managed engineers to deliver projects and day-to-day service operations
- Identify and analyse business needs, providing recommendations on how IT solutions can address these effectively
- Deliver high-level support to VIPs and Executives, ensuring exceptional service
- Champion user experience by gathering feedback, analysing usage data, and continuously improving services
- Collaborate with business stakeholders to ensure all IT requirements are captured and understood
- Oversee vendor relationships, contracts, and service performance for workplace technology providers
- Respond to security incidents promptly, escalating to the Information Security team as required, while safeguarding the environment
- Contribute to user training and documentation: offering guidance, training, and support to end-users on how to use systems and IT tools effectively
- Drive adoption and change management for new tools and platforms, including communications and training
What Are We Looking For?
Personal Qualities
In this role it is essential that you are:
- Significant experience managing workplace technology, IT operations or end-user technology services.