remote
Workplace IT Engineer - Lemon Markets
Software Engineer
Seeking a Workplace IT Engineer to manage and maintain IT infrastructure, provide technical support, and ensure smooth operation of hardware and software for a FinTech company.
About the role
Key Responsibilities
- Provide comprehensive technical support to end-users for hardware, software, and network issues.
- Manage and maintain IT hardware, including laptops, desktops, and peripherals.
- Oversee software deployment, updates, and license management.
- Assist with network administration tasks and troubleshooting.
- Develop and implement IT policies and procedures to ensure security and efficiency.
- Onboard new employees with IT equipment and access.
Requirements
- Proven experience in IT support and system administration.
- Proficiency in troubleshooting hardware and software problems.
- Familiarity with operating systems such as Windows and macOS.
- Understanding of network principles and basic administration.
- Excellent communication and problem-solving skills.
Skills
software developmentsystem designproblem solving