We are looking for a motivated IT Working Student to support our internal IT operations at Hypatos. You will work closely with our IT and Security teams, supporting daily operations while gaining hands-on experience in a modern, cloud-first SaaS environment. Your Responsibilities:
- Provide first-level hardware and software support for Hypatos employees
- Support the administration of our Microsoft 365 environment
- Microsoft 365 / Microsoft Office
- Jira and Confluence
- Slack
- Security tools such as password managers
- MDM solutions
- Other business-critical SaaS applications
- Assist with user onboarding and offboarding workflows (accounts, access, devices)
- Support hardware asset inventory management and tracking
- Assist with the implementation and operation of IT and security controls under guidance from the Head of Information Security.
- Contribute to documentation of IT processes, procedures, and internal guides
- Participate in IT improvement and planning discussions
- Help automate repetitive IT tasks using simple workflows, scripts, or tool integrations
- Currently pursuing a degree in IT or a related field or comparable qualifications with relevant professional experience
- Basic hands-on experience with Windows and macOS operating systems and end-user hardware
- Strong interest in IT operations and modern SaaS environments; first exposure to Microsoft 365 administration is a plus
- Interest in IT security topics and willingness to learn about security tools and best practices
- Good problem-solving skills and a structured, reliable working style
- Ability to explain technical topics clearly to non-technical users
- Fluency in both English and German (written and spoken)
- Proactive mindset with a strong willingness to learn, adapt, and take ownership of tasks over time
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