At Kognitiv Inc. , we’re redefining what it means to be a Workday partner. As one of the fastest-growing companies in the ecosystem, we bring deep expertise, innovative thinking, and a people-first mindset to everything we do. We’re not just building better Workday solutions—we’re building a company where talented people thrive.
Ready to do your best work? Join us.
Senior Integrations Consultants work in partnership with clients and internal teams to ensure maximum value out of a client's Workday investment. The role is responsible for implementing Workday Post Production support initiatives across Workday Integrations, whether independently, as a team member, or in a leadership capacity. Senior Integrations Consultants drive high client satisfaction through building relationships with clients and delivering impeccable customer service.
Responsibilities
- Implement Workday solutions for a global customer base. Design, build, test, and deploy business requirements across multiple types and areas of Workday Integrations while remaining flexible to clients' changing needs.
- Conduct working sessions with clients and vendors to gather, understand, and analyze business requirements. Assess actual client needs and propose recommendations and⁄or alternative solutions to meet client goals. Advise clients on best practices, recognize, and recommend process improvements, and implement system enhancements.
- Lead, consult, execute, and prioritize conflicting demands on medium to high complexity projects across multiple, concurrent clients without supervision for area(s) of expertise.
- Frequently discusses, and can articulate to clients, lessons learned from previous client experience, Workday best practices, as well as Kognitiv's Point of View. Ensure customers understand and take advantage of Kognitiv and Workday best practices.
- Manage the project scope, quality, and timeline for area(s) of expertise. Provide guidance, instruction, direction, and coaching to team members. Review team members' work as necessary to ensure quality.
- Perform research on problems, identify the true cause, and present/implement corrective measures to the client. Seek opinions and feedback on alternative solutions from team members to solve client needs.
- Contribute to the organization's knowledge management repository through formal and informal avenues (ex: Q&A, documented deliverables, facilitation of Workday knowledge sharing sessions, regularly posting best practices, etc).
- Act as a mentor and coach for less experienced team members.
- Strive to innovate and suggest new approaches to deploy Workday efficiently and effectively.
- Gain an intermediate understanding of touch points, dependencies, and integration aspects across different Workday area(s).
- Meet key performance indicators set for this role (ex: utilization target, service level agreem