Join the People Helping People
Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.
The Opportunity
The Workday People Technology Operations Specialist is responsible for the execution and support of daily Workday operations at Velera . This role focuses on ensuring smooth system functionality, accurate data processing, and timely completion of HR transactions.
This position serves as a key operational resource, supporting core HR processes, maintaining system reliability, and enabling efficient service delivery across the organization.
A Day in the Life
- Execute and monitor day-to-day Workday transactions, including hires, job changes, terminations, compensation updates, and organizational changes
- Support inbound requests, tickets, and issues, ensuring timely resolution in alignment with service expectations
- Monitor business process inboxes and exception reports to proactively identify and resolve issues
- Perform routine system checks and validations to ensure data accuracy and process completion
- Assist data loads (EIBs) following established templates and quality controls
- Perform data audits, reconciliations, and corrections to maintain system integrity
- Ensure accuracy of employee records by validating inputs and identifying discrepancies
- Adhere to defined Workday processes and governance standards, including proper sequencing of transactions and required approvals
- Ensure all changes follow established controls, documentation, and audit requirements
- Escalate system issues or process risks as needed to maintain operational continuity
- Support audit requests by providing data extracts, documentation, and validation support
- Provide timely updates and status communications for requests and operational activities
- Assist with onboarding and offboarding tasks, including coordination of system-related activities
- Identify trends in operational issues and recommend process improvements
- Support standardization of Workday processes and transaction handling
- Contribute to documentation improvements (SOPs, job aids) to drive consistency in execution
- Maintain a focus on efficiency, accuracy, and turnaround time for all operational tasks
Qualifications
- 1-2 years of experience in Workday HR operations
- Hands-on experience processing Workday transactions or supporting HR systems
- Exper