WMS Analyst - Global Warehouse Technology
This is an Onsite Position at the Calgary HelloFresh production facility.
At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Even after celebrating our 10-year anniversary, we continue to see this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
Job Description:
Reporting into a regional fulfillment technology lead analyst or manager, this entry to early career leveled position will drive the continued implementation and ongoing maintenance/ support of our strategic warehouse management system Infios formally known as KӦRBER (HighJump ONE platform)
You will…
- acting as super user and level one support for the warehouse end-user community in supporting any technical or functional issues
- managing system configuration based on operations team direction
- facilitating end user training where needed and assisting in System Standard Operating Procedure (SOP) documentation
- overseeing user menu profile and security setup for the application based on operations functional roles
- participating in requirements definition and technical design of any HelloFresh driven product enhancements to the application with either the vendor or our consulting partners
- Coordinating and executing any required testing activities in support of the application with fellow colleagues based in other geographies
- Working with other fulfillment technology colleagues in trouble shooting or managing changes to WMS integrations to other platforms
- Understand all available fulfillment technology team reporting tools and create reports that enable improved operation visibility and performance
- Help maintain the deployment, support and service coordination for associated hardware devices like RF scanners, tablets and workstations
- Coordinate with a regional infrastructure manager to help support local network services as needed
You are…
- Able to multitask and prioritize responsibilities in a fast-paced environment while maintaining close attention to detail
- An excellent oral and written communicator with a team player mentality
- Someone with technical aptitude eager to learn/work in supply chain technology
- A roll up your sleeves type who is comfortable working with individuals at all levels of an organization
At a mi