Wireless and IP Systems Engineer - PMR Products Ltd

The Requirement:

We're looking for a Wireless and IP Engineer to join our team in Chepstow looking to have a keen interest to learn and evolve within this rapidly quickly developing sector.

Experience with IP, IoT and wireless data systems is essential and knowledge of two-way radio systems (DMR,TETRA) would be an advantage.

You will be responsible for the maintenance, installation, commissioning of system level products within the current company portfolio, including: wireless mesh networks, PMR, DMR and Radio infrastructure.

Key accountabilities:

· Installation, set-up and commission of mesh networking and PMR/DMR radio systems.

· Diagnosis and repair of a range of wireless equipment, from terminals to installed base stations and IP connected peripherals.

· Carry out full diagnostic test of equipment by utilising a range of bench and portable test equipment.

· Liaise with customers in respect of maintenance issues.

· Provide internal training support.

· Ensure effective response to system faults within contractual time-scales.

· Provide technical support to the Workshop Manager.

· Maintain standards of technical excellence within the department.

· Maximise efficiency within the department.

· Ensure a full understanding of products and services.

· Contribute to bid support and evaluation.

· Post-Sales support, including training.

· Any other reasonable duties and responsibilities considered appropriate by the management of the company.

Key skills and attributes:

· Ensure a right first-time approach is mandated in the department.

· Promote the Quality of Service and support offered by the company.

· Participation on the standby rota.

· Willingness or suitability to be security vetted.

· Ensure all paperwork is completed and returned in a timely manner.

· Good written and verbal communications skills.

· Uphold company rules and regulations.

· Provide customer satisfaction.

· Ensure that Health and Safety guidelines are adhered to at all times.

· Actively seek and exploit earning opportunities for the company.

· Understand and promote the commercial imperative of the work undertaken for the price charged.

Qualifications and / or experience required:

Essential

· At least 3 years’ experience of wireless networks or two-way radio communications industry.

· Knowledge, experience & understanding of IP based technologies.

· Able to work at heights and in confined spaces.

· Able to work under own initiative to deadlines.

· Able to work away from home for short periods of time

· Competent to produce H&S documentation.

· Full UK driving licence.

Desirable

· HNC Electrical/Electronics or equivalent degree

· CSCS trained holding a current card.