remoteonsite
Wintel Systems Administration Analyst - NTT DATA
Software Engineer
We're looking for a Software Engineer focused on designing and building scalable technical solutions. This mid level role requires 3+ years of relevant experience.
About the role
- Perform advanced troubleshooting for:
- Analyze system logs and identify root cause patterns.
- Validate complex change implementations performed by L2/L3 (pre/post checks).
- Manage server patching exceptions, remediation, and validation of patch failures.
- Execute recovery actions including:
- Contribute to knowledge base, SOPs, and automation improvement opportunities.
- Lead communication during incidents and coordinate with multiple support teams.
- Mentor G4 and G5 engineers and review ticket quality and troubleshooting depth.
- 1–3 years Windows ecosystem experience.
- Strong expertise in AD, DNS, DHCP, GPO, NPS, IIS basics.
- Hands-on experience with VMware/Hyper V environment.
- PowerShell scripting competence (read/modify small scripts).
- Certification required: MCSA