Requisition ID: 268856
Join our team!
Would you like to complete your internship with an organization that has been in the market for more than 35 years, dedicated to improving our customers’ financial well-being through comprehensive and innovative solutions?
The Role: Technical Specialist Advisory, Modern Endpoint & Patch Engineering
Is this role right for you? In this role, you will:
- Champion a customer-focused culture that strengthens employee experience while leveraging enterprise platforms, partnerships, and technical expertise.
- Design, implement, and support Windows Autopilot provisioning services, including deployment profiles, Enrollment Status Page (ESP), dynamic group assignment, Autopilot Reset, pre-provisioning, Entra ID join, and Intune enrollment.
- Lead the enterprise cloud patch management practice across Windows Update for Business, Microsoft Autopatch, Microsoft 365 Apps, and driver and firmware updates. Establish deployment ring strategies that enable safe, predictable, and measurable updates across approximately 94,000 workstations globally.
- Develop and manage third-party application patching capabilities using enterprise patch management platforms integrated with Intune, ensuring alignment with vulnerability remediation objectives and security standards.
- Define and evolve enterprise standards for Company Portal and Intune application delivery, including packaging governance, application lifecycle management, self-service experiences, and targeting strategies.
- Implement and maintain CIS benchmarks, security baselines, and compliance controls in partnership with Cyber Security and OS Product teams, ensuring secure and consistent deployment at enterprise scale.
- Lead complex troubleshooting and root-cause analysis activities related to provisioning, patching, compliance, and enrollment services, driving permanent corrective actions and platform improvements.
- Support tenant modernization initiatives across subsidiary organizations, including Intune adoption, co-management transitions, and cloud endpoint management transformation programs.
- Advance platform maturity through automation and engineering best practices using PowerShell, Microsoft Graph API, Azure Automation, and other modern automation frameworks.
- Partner with Cyber Security, Identity, Networking, End User Services, and Operations teams to embed security-by-design principles, Zero Trust controls, and audit-ready processes.
- Ensure adherence to ITIL service management practices, change management standards, risk assessment requirements, and operational support commitments, including participation in major incident response and Patch Tuesday activities.
- Apply sound judgment and risk-based decision making while ensuring compliance with internal policies, regulatory requirements, and security controls.