WeLab Bank - Associate Product Manager Unsecured Lending

WeLab, a leading pan-Asian fintech platform, operates two digital banks (WeLab Bank and Bank Saqu) as well as multiple online financial services in Hong Kong, Mainland China, and Indonesia, with over 70 million individual users and over 700 enterprise customers. WeLab uses game-changing technology to help users access credit, save money, and enjoy their financial journey.

At WeLab, we always put our people first. Embarking on a career with WeLab means being part of the driving force to make financial services accessible for everyone. In our flat and agile organization, you will get all the opportunities to make real impacts and deliver change. Most importantly, while you achieve greatness, we will ensure you have an amazing experience at WeLab!

Our team is energetic and passionate who can deliver and execute, and we are looking for intellectually curious, open-minded, and smart-working individuals who are just as passionate as we are about making financial services enjoyable.

Join us to build a better financial future for everyone!

About You:

• You're a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment
• You enjoy doing purpose-led and meaningful work
• You have a strong thirst for knowledge and are driven to find solutions that don't exist yet
• You are comfortable with ambiguity and extremely resourceful (in your past life, you could've been a detective)
• You always find a way to get things done without sacrificing the quality of your work, integrity, and values
• No task is off limits for you
• You are humble and prioritize the success of the team over your own with an eagerness to help those around you
• You don't shy away from challenges and can bounce back from setbacks

What you’ll do and what success looks like in this role:

• Support the development and execution of lending product initiatives, including product enhancements, pricing optimization, credit policy changes, and business growth programs
• Monitor portfolio performance and identify opportunities to improve loan volume, profitability, customer acquisition, and customer experience
• Manage end-to-end delivery of strategic initiatives, from requirement gathering and stakeholder alignment to implementation and post-launch review
• Partner with Product, Credit Risk, BI, Technology, Operations, Compliance, Marketing, and external stakeholders to drive successful execution
• Analyse portfolio, funnel, and business performance data to generate actionable insights and recommendations
• Develop reports and dashboards to support decision-making and track the effectiveness of key initiatives
• Explore and implement AI, automation, and data-driven solutions to enhance business performance, operational efficiency, and customer experience

What is required and what we’re looking for: