Job Purpose
The UX/UI Designer's primary responsibility is to craft and implement engaging user experiences and front-end design across ICE's digital properties. Reporting to the Senior Manager of UX & Web Marketing, this role partners closely with business units, developers, and growth marketers to deliver responsive, brand-consistent design solutions that align with ICE's overall business objectives and style guides.
The ideal candidate is passionate about consistent and compelling web design, experienced in translating complex requirements into intuitive digital experiences. They will bring a genuine enthusiasm for user experience, a familiarity with content strategy, and the ability to interpret user behavior to surface new design solutions within a collaborative, fast-moving marketing team.
Responsibilities
- Lead end-to-end UX design efforts across ICE web properties, including user research, journey mapping, information architecture, wireframing, prototyping, and final visual design.
- Design intuitive, accessible, and brand-consistent interfaces for marketing pages and web-based platforms.
- Collaborate with marketing and business stakeholders to define requirements, align on design direction, and ensure feasibility of design solutions within technical constraints.
- Produce high-quality UX deliverables including user flows, wireframes, interaction specs, component documentation, site maps, and high-fidelity prototypes using tools such as Figma.
- Contribute to and help maintain ICE's design system, ensuring consistency of UI components, typography, color, and interaction patterns across all digital touchpoints.
- Create responsive design layouts that perform seamlessly across desktop, tablet, and mobile environments.
- Test and iterate on UI elements - including CTAs, page layouts, navigation, data visualizations, and landing pages - based on user feedback and performance metrics.
- Collaborate with marketing and communications teams to ensure visual and UX consistency across campaigns, product launches, and brand initiatives.
- Present design concepts, rationale, and iteration history clearly to stakeholders and be able to articulate and defend design decisions with confidence.
- Stay current with industry trends, emerging design tools, accessibility standards (WCAG), and innovations in financial technology UX.
Knowledge and Experience
- Bachelor's degree in Graphic Design, Human-Computer Interaction, Visual Communication, Marketing or a related field - or equivalent practical experience.
- 2+ years of professional experience in UX/UI design for digital products, web applications, or enterprise platforms.
- Proficiency in Figma, including component libraries, auto-layout, prototyping, and collaborative design workflows.