Software Engineer
We're looking for a Software Engineer focused on designing and building scalable technical solutions. This manager role requires 6+ years of relevant experience.
Miami, FL, United States (On-site)
Contract (1 year 5 months 5 days)
Published 4 hours ago
stakeholder management
Monitoring & Observability
Production Deployment
root cause analysis
DevOps & CI/CD
production support
rest apis
Testing & Quality Engineering
Technically credible full-stack leader, able to personally read code, debug, and jump into escalations, fixing any critical issues when needed, while owning release readiness and day-to-day delivery for the pod, coordinating offshore and nearshore team and helping them grow
Role and responsibilities :
Websites owned: Norwegian Cruise Line's guest-facing site, currently running on Supernova, the modern target platform (the same platform Oceania and Regent are eventually migrating to)
Key responsibilities:
Own the pod's incident and enhancement queue end to end, from intake through deployment and closure
Personally investigate and diagnose hard production issues, reading code and logs rather than routing every question to a developer
Drive release readiness and deployment sign-off across QA, staging, and production
Guide, mentor, and balance workload across the pod's developers and QA engineers
Act as the client's day-to-day technical point of contact, translating business priorities into engineering execution
Partner with SRE/NOC on incident triage and drive root-cause follow-up on recurring issues
Report status, risk, and escalations up to the Web Tech Lead
Own production performance budgets and collaborate with SRE on alerting thresholds
Manage technical debt prioritization alongside feature and incident work
Own capacity planning, sprint forecasting, and on-call rotation management
Help PO on CAB/change management for production deployments
Coordinate cross-pod handoffs with O&R and shared service teams (NVS, Scala services, infrastructure)
Keep runbooks, architecture diagrams, and onboarding documentation current
Must Have :
Vue.js 3, TypeScript, Scala (Play Framework), AWS RDS (PostgreSQL), Node.js / BFF patterns, Kubernetes / container orchestration, CI/CD pipeline management (Jenkins / ArgoCD), Git / GitHub Enterprise, full-stack debugging across frontend and backend, run-the-business production maintenance experience, client-facing technical , Agile/Scrum delivery, Jira
Nice to Have :
Posted August 1, 2026