onsite
Web Application Support Specialist - Armison Tech
Software Engineer
Seeking a Web Application Support Specialist to provide technical assistance, troubleshoot issues, and ensure the smooth operation of web applications. Requires strong problem-solving skills and experience with web technologies.
About the role
Key Responsibilities
- Provide technical support and troubleshooting for web applications.
- Respond to user inquiries and resolve issues in a timely manner.
- Identify, document, and escalate complex technical problems.
- Collaborate with development teams to address application bugs and enhancements.
- Maintain and update technical documentation and knowledge bases.
- Monitor application performance and identify potential issues.
Requirements
- Proven experience in technical support or a similar role.
- Proficiency in web technologies such as HTML, CSS, and JavaScript.
- Experience with database querying (e.g., SQL).
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
Skills
javascripthtmlcsssqltroubleshootingtechnical support