Project – the aim you’ll have
We are seeking an experienced SharePoint Administrator to support SharePoint Online within a Microsoft 365 environment. The role covers SharePoint admin centre activity, site administration, permissions, end-user technical support, troubleshooting, standard change delivery, documentation and user guidance. The role sits in a financial services / investment management context, with a focus on operational control, auditability, least-privilege access and reliable service delivery.
Position – how you’ll contribute
Platform administration and service management
- Administer SharePoint Online sites, libraries, lists, pages and related Microsoft 365 collaboration services.
- Manage permissions, SharePoint groups, Microsoft 365 Groups, sharing and guest access, including investigation and resolution of access issues.
- Provide technical support to end users, troubleshooting incidents and directing service requests through agreed service management processes.
- Escalate and liaise with Senior SharePoint Administrators where issues require deeper technical input, approval or exception handling.
- Perform routine monitoring, housekeeping and recovery support for SharePoint Online services using various admin tools; such as SharePoint Admin Center, Sharegate, PnP PowerShell and DeliverPoint.
- Implement documented production changes in line with governance controls.
- Governance, security and information management
- Apply governance and security standards across permissions, sharing and ownership.
- Review permission inheritance, oversharing, external sharing and site ownership issues, escalating exceptions where required.
- Assist in planning and executing support and recovery operations.
- Support metadata, taxonomy, retention, sensitivity, search and content lifecycle controls.
- Work with technology, security and compliance teams to support organisational and regulatory requirements.
- Project support, user enablement and collaboration
- Support site builds, migrations, restructures, hub or site association changes and handover to BAU.
- Translate agreed requirements into practical SharePoint configuration using standard features.
- Provide SharePoint training and guidance to users and site owners on permissions, sharing, content management and agreed standards.
- Maintain FAQs, procedure notes and knowledge articles.
- Support trainee administrator(s) through coaching and knowledge sharing.
- Communicate clearly with technology, security, compliance, project and business teams.
Expectations – the experience you need
- 3–5+ years’ relevant experience in a SharePoint Administrator, Microsoft 365 Administrator, Collaboration Platform Analyst or similar role.