Warranty Data Analyst - Volkswagen

It’s more than just a career; it’s a passion. While we love our vehicles, we recognize that it’s the people behind them who truly make them exceptional. We cherish our open and speak-up culture, embrace our commitment to social responsibility, celebrate diversity, innovate boldly, take pride in what we do, and thrive together as a team.

At Volkswagen Group Canada, Inc. we value initiative, creativity, teamwork, and high performance within a dynamic and engaging environment. Our shared goal across all departments and brands is to uphold superior standards and provide a consistent, outstanding brand experience.

Why Join Us?

• Competitive compensation and comprehensive benefits
• Opportunities for growth and development
• A flexible, collaborative work culture
• The chance to work with innovative Volkswagen and Audi vehicles

Bring your passion and ideas to a team that’s shaping the future of mobility. Apply today and drive your career forward with Volkswagen Group Canada, Inc.

Role Description

Reporting to the Manager of Warranty this position is responsible for supporting the business by transforming warranty data into actionable insights that drive effective claims review, cost management activities, and overall warranty cost reduction. The role analyzes large volumes of claims, diagnostic, and component data to identify emerging issues, cost drivers, and patterns in dealer behavior. Working closely with the Warranty Systems Specialists, this position helps define and implement measures that prevent incorrect or non compliant claim submissions. The analyst develops intuitive dashboards and reporting tools, using Tableau/Power BI, and advanced data modeling techniques, to support the Warranty Manager and Claims Adjusters with timely, accurate, and meaningful information. This position plays a critical role in enabling data driven improvements and ensuring the continued effectiveness and integrity of the organization’s warranty programs.

Salary range is dependent on factors such as industry-based experience, skills, training, credentials, and other qualifications. The salary range for this role is 90k to 110k actual pay may vary based on experience, education, and internal compensation practices.

This position is open due to an existing vacancy within the company.

Duties & Responsibilities

• Collect, clean, and prepare warranty data for analysis.
• Present learnings from warranty data analysis, including controls to prevent future incorrect payments.
• Develop and distribute management reports for warranty expense and run month end warranty costs report.
• Create daily, weekly, and monthly prompter reports with insights about potential claim adjustments/cancellations.