Walkin Interview - IT Support

WALK-IN INTERVIEW – EIGENDYNE Pvt Ltd Location: 1st floor, SF no 172, Pollachi main road, SIDCO Industrial Estate, Coimbatore

Landmark: Latha agencies

Walk-in Date: Aug 13th to Aug 15th Time: 9.30 am to 5 pm Venue: 1st floor, SF no 172, Pollachi main road, SIDCO Industrial Estate, Coimbatore. Landmark: Latha agencies

Contact: 7204825660

ABOUT EIGENDYNE

EigenDyne is a Tamil Nadu-based deep-tech robotics startup building adaptive, vision-driven robotic scanning systems for manufacturing and automotive OEM customers. Our engineering, robotics, and office operations rely on a reliable IT and systems backbone, and we are looking to strengthen this function as the team grows.

ROLE OVERVIEW

We are looking for a dependable IT Support Engineer to manage and maintain our internal IT infrastructure, systems, and end-user support. You will be responsible for keeping workstations, networks, and lab/office IT systems running smoothly, supporting both office staff and engineering teams working with robotics hardware and software.

KEY RESPONSIBILITIES

• Provide first-level and second-level IT support to employees across office and lab/engineering environments
• Set up, configure, and maintain desktops, laptops, and workstations (Windows/Linux) for staff and engineering use
• Manage and troubleshoot local network infrastructure: routers, switches, Wi-Fi, and internet connectivity
• Administer user accounts, access permissions, and basic cybersecurity hygiene (antivirus, backups, patching)
• Support setup and maintenance of IT systems used alongside robotics test rigs and lab equipment
• Maintain inventory of IT hardware/software assets and manage vendor coordination for procurement and repairs
• Troubleshoot software, hardware, printer, and peripheral issues in a timely manner
• Assist with basic server/cloud account management (email, file storage, backups) and documentation of IT procedures

REQUIRED SKILLS & QUALIFICATIONS

• 2-3 years of experience in IT support, systems administration, or a similar helpdesk/infrastructure role
• Hands-on experience with Windows and basic Linux system administration
• Working knowledge of networking fundamentals (LAN/Wi-Fi setup, IP addressing, troubleshooting connectivity issues)
• Experience with hardware troubleshooting, installation, and maintenance of desktops/laptops/peripherals
• Familiarity with user account management, basic cybersecurity practices, and data backup procedures
• Good communication skills and a service-oriented approach to supporting internal teams
• Ability to manage multiple support requests and prioritize effectively

PREFERRED / GOOD TO HAVE

• Experience supporting IT needs in an engineering, manufacturing, or lab environment
• Familiarity with cloud tools (Google Workspace/Microsoft 365) administration