Greetings,
Role: Site Reliability Engineer with Ecommerce / Retail domain Location: Richfield, MN 55423 Visa: USC, GC on W2 only
Responsibilities:
Key Responsibilities
- Handling incidents and pagers for business-critical applications
- Identifying and resolving issues related to Dotcom applications, services and resources.
- Monitoring system health and performance.
- Perform system monitoring and log analysis
- Collaborate with developers and QA teams to resolve deployment defects
- Ensure compliance with security and change management standards
- Provide on-call and production support (24X7)
- Act as a technical subject-matter-expert in Dotcom technology and applications
Work location : 7601 Penn Ave. S. Richfield, MN 55423 Knowledge in Retail Industry is a plus.
Must Have Skills:
SRE / DevOps
- 3–5+ years of hands on experience in Site Reliability Engineering, DevOps, or Production Support
- Experience supporting production systems with high availability requirements
- Strong understanding of incident response, monitoring, and alerting
- Familiarity with SLOs, SLIs, and error budgets (practical application preferred)
- Basic automation/scripting skills (Python, Bash, or similar)
Frontend & API Awareness
- Practical understanding of React/Next.js performance concepts
- Familiarity with GraphQL APIs and common performance issues
- Ability to troubleshoot frontend to backend request flows (not expected to build features)
Cloud & Platform
- Experience working in AWS based environments
- Understanding of CDN behavior and caching strategies
- Exposure to microservices and distributed systems
Nice-to-Have skills eCommerce Exposure (Preferred)
- Experience supporting customer facing, high traffic web applications
- Awareness of performance and reliability expectations for retail/eCommerce platforms
- Exposure to peak traffic scenarios (sales events, promotions) is a plus
Thanks& Regards,
K Hemanth Kumar | Sr IT Technical Recruiter | Kairos Technologies Inc
E: hemanth@kairostech.com
Pay: $68.00 - $70.00 per hour
Work Location: Hybrid remote in Richfield, MN 55423