VP/Field CTO, GTM - Telecommunications
About the Role
As a Field CTO – Telecommunications , you will be the architect of NewRocket's growth strategy in the telco sector — shaping how we go to market, what we offer, and how we win. You will define and build industry-specific offerings grounded in the real business process challenges facing telecommunications operators, and partner with Product Marketing to translate those offerings into pipeline-generating programs that elevate NewRocket's presence in the industry.
This is a strategic, senior, client-facing role that combines industry thought leadership, offering development, and executive-level client engagement. You will be the person who ensures NewRocket has a compelling, differentiated point of view in telecommunications — spanning AI-powered industry solutions and targeted data offerings — and that it consistently drives top-of-funnel activity and competitive wins.
What You'll Do
Shape the Telco Go-to-Market
- Define NewRocket's offering strategy for the telecommunications industry, identifying the highest-value business process problems where NewRocket can deliver differentiated outcomes.
- Partner with Marketing to develop industry-specific messaging, positioning, and content — including thought leadership, solution briefs, campaign assets, and event presence — that generates awareness and top-of-funnel pipeline.
- Represent NewRocket's telco point of view externally through speaking engagements, industry forums (TM Forum, GSMA), white papers, and executive roundtables.
- Monitor industry trends — BSS/OSS modernization, 5G monetization, AI-driven network operations, agentic AI, cloud-native transformation — and translate them into timely, relevant go-to-market narratives.
Architect AI Industry Solutions
- Design and architect AI-powered solutions purpose-built for the telecommunications industry — including agentic AI workflows, predictive operations, intelligent process automation, and AI-assisted customer and network management.
- Define how AI capabilities map to specific telco business processes — for example, AI-driven fault prediction and resolution in network operations, intelligent order fallout management in service fulfillment, dynamic resource reassignment in field operations.
- Develop AI solutions that are aligned with ServiceNow’s broad capability areas, that integrate with existing BSS/OSS and network environments, clearly defining data inputs, model requirements, workflow orchestration, and business outcome metrics.
- Stay current on the evolving AI and agentic landscape — including large language models, AI agents, and multi-model orchestration — and translate these into credible, practical applications for telco clients.