remote
VP of Engineering - helpscout
Engineering Manager
Seeking an experienced VP of Engineering to lead product development and AI initiatives for a customer service software company. Focus on fast iteration and high-quality craft in a remote environment.
About the role
Key Responsibilities
- Lead and mentor engineering teams to deliver high-quality software products.
- Drive the development and implementation of AI-native strategies and features.
- Foster a culture of rapid iteration, learning, and technical excellence.
- Collaborate with cross-functional teams to define product roadmaps and technical vision.
- Ensure the scalability, reliability, and security of the platform.
Requirements
- Proven experience in a senior engineering leadership role.
- Strong understanding of product development lifecycle and best practices.
- Experience with AI technologies and their application in software.
- Excellent team management and communication skills.
- Ability to thrive in a fast-paced, remote-first environment.
Skills
engineering leadershipproduct developmentteam managementstrategic planningai strategy