CPI is seeking a Vice President of Enterprise Applications & Software Engineering to lead our Salesforce, enterprise applications, and custom software engineering teams. Reporting to the CIO, this role will provide strategic and operational leadership across CRM platform development, software engineering, application architecture, technical delivery, and engineering team development. The ideal candidate is a strong technology leader with experience leading both Salesforce and custom software development teams, and with the maturity, communication skills, and executive presence to serve as a key partner to the CIO and senior leadership team. This position is on-site in our Charlotte, NC headquarters.
Key Responsibilities
Technology Leadership
- Partner with the CIO and senior leadership team to define and execute the enterprise applications and software engineering strategy in support of CPI's business, operational, and growth objectives.
- Serve as a senior technology leader and trusted advisor across application development, platform strategy, technical architecture, engineering delivery, and technology investment planning.
- Lead the Salesforce engineering function, including CRM platform development, configuration, customization, integrations, release management, environment strategy, and platform governance.
- Lead custom software engineering teams responsible for web applications, internal tools, integrations, APIs, and other software solutions.
- Lead the responsible adoption and governance of AI enabled development tools and practices, including code generation, developer productivity tools, workflow automation, and emerging platform capabilities, while ensuring appropriate standards for quality, security, maintainability, and human oversight.
- Establish and govern priorities across Salesforce, enterprise applications, custom software, integrations, modernization efforts, and technical debt reduction, balancing business value, risk, capacity, and long-term scalability.
- Oversee application architecture, technical standards, platform health, release practices, environment strategy, vendor/platform decisions, and modernization efforts.
- Establish and continuously improve engineering standards, code quality practices, SDLC processes, documentation, DevOps practices, CI/CD, release discipline, and platform governance.
- Ensure application and platform solutions are reliable, scalable, secure, maintainable, user-centered, and aligned with business needs.
- Create a culture of technical excellence, accountability, collaboration, practical delivery, and continuous improvement.
People Leadership and Team Development
- Lead, coach, and develop managers, team leads, architects, developers, administrators, and engineers across Salesforce, enterprise applications, and software engineering.