VP, Cloud Engineer L12 - synchronyfinancial

Job Description:

Job Title: VP, Cloud Engineer (L12)

Company Overview:

Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com .

Organizational Overview:

This role will be part of the Cloud & Platform group part of CTO organization.

Cloud team is responsible for the SYF public cloud platform & services.

Govern health, performance, capacity, and costs of resources and ensure adherence to service levels

Build well defined processes for cloud application development and service enablement.

Role Summary/Purpose: We are seeking an experienced Cloud Engineer to join our team. The successful candidate will be responsible for bridging the gap between software development and operations by creating an environment for efficient development, testing, and deployment of software. The Engineer will work closely with the platform, infrastructure teams, and operations team to ensure the smooth operation of our systems and services. Key Responsibilities:

Collaborate with Infra, platform and operations teams to improve the IaC development and deployment process

Design, deploy, and maintain Kubernetes clusters in various environments (on-premises, cloud, hybrid) to support containerized applications.

Implement version control strategies and best practices to ensure code and configuration consistency.

Set up monitoring and alerting systems (e.g., Prometheus, Grafana) for Kubernetes clusters and applications.

Implement and advocate for security best practices for Kubernetes and containerized environments, including RBAC, network policies, and image scanning.

Optimize cloud environments for performance, scalability, and resource utilization.

Automate repetitive tasks and processes using scripts and tools like Terraform IaC, Ansible, Chef, or Puppet

Ensure compliance with security and regulatory requirements

Monitor and optimize system performance and capacity

Stay up-to-date with industry trends and emerging technologies

Assist with 24x7 Service Desk providing local and remote services at a high level of customer satisfaction with measurable KPIs.