Video Security & Access Control VS&A Service Strategy Consultant US Remote - Motorola Solutions

Company Overview

At Motorola Solutions , we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Job Description

The Service Strategy Consultant is a high-impact, Individual Contributor (IC) role within the Motorola Solutions Global Services team. Operating as a dedicated, hands-on portfolio specialist, this position is responsible for the direct execution of quoting, financial modeling, and ongoing lifecycle administration of the Video Security and Access Control portfolio. We believe that everything starts with our people, and this role empowers you to explore your curiosities, shape your career, and maximize your impact. The core focus is on driving the System Upgrade Agreement (VSAC-SUA) program to maximize service attachment rates, mitigate operational compliance risks, protect gross margins, and accelerate recurring revenue growth. As a trusted partner, you will provide critical program consultation to our sales and partner communities, analyzing dense datasets to deliver clear, actionable options that preserve client trust and foster horizontal collaboration.

Key Responsibilities:

Program & Device Lifecycle Strategy

Manage the ongoing serialization maintenance, tracking, and data integrity for active ecosystem devices within contracted programs

Oversee a regular cadence of equipment replacement throughout the product lifecycle to mitigate operational risks

Consult and support the Avigilon sales and partner communities on the administration and execution of the SUA program

Financial Modeling & Quoting

Build, configure, and execute precise financial and cost-basis models for complex, multi-brand opportunities

Own bespoke contract structures and technical responses for partner issues and contract requests

Analyze dense data sets and translate them into clear, actionable financial and operational options for internal stakeholders

Asset Base Validation & Workflow Governance

Execute lifecycle and support services validation in strict accordance with the designated service scope

Audit and update installed base records, accurately differentiate customer-specific contracts, and analyze hardware refresh cycles

Coordinate technical details horizontally with Product Management, Quote-to-Cash ( QTC ), and Finance to prevent deployment delays

Target Base Salary Range: $100,000 - $110,000

Consistent