onsite
Vice President, Product Manager - Machine Learning Intelligence Operations - JPMorgan Chase
ML Engineer
Lead the development of AI‑driven transcription and conversational insights products, driving innovation and customer experience through machine learning, design thinking, and cross‑functional collaboration.
About the role
Key Responsibilities
- Own the product roadmap for transcription and conversational insights, translating business needs into technical requirements.
- Collaborate with data scientists, engineers, and UX designers to deliver AI and machine learning solutions that enhance customer and employee experiences.
- Apply design‑thinking principles to prototype, test, and iterate product features, ensuring usability and value.
- Engage stakeholders across the organization to align product strategy with business objectives and regulatory standards.
- Measure product performance using analytics, driving continuous improvement and feature prioritization.
Requirements
- Extensive experience in product management within AI/ML or related technology domains.
- Strong understanding of machine learning concepts, conversational AI, and transcription technologies.
- Proven ability to lead cross‑functional teams and deliver complex products on schedule.
- Excellent communication and stakeholder‑management skills.
- Experience with design‑thinking methodologies and data‑driven decision making.
Skills
product managementmachine learning