remote
Vice President, Engineering and AI Innovations - Five9
Software Engineer
Seeking a VP of Engineering and AI Innovations to lead AI strategy and product development for cloud contact center software. Requires strong leadership and expertise in AI/ML and cloud technologies.
About the role
Key Responsibilities
- Define and execute the AI and engineering strategy for cloud contact center solutions.
- Lead and mentor a team of engineering and AI professionals.
- Drive innovation in AI, machine learning, and cloud-native technologies.
- Oversee the development and delivery of cutting-edge AI-powered features.
- Collaborate with cross-functional teams to align product roadmaps with business goals.
- Foster a culture of technical excellence and continuous improvement.
Requirements
- Proven experience in a senior engineering leadership role, with a focus on AI and ML.
- Deep understanding of cloud computing platforms and architectures.
- Demonstrated success in leading product development cycles for complex software solutions.
- Strong strategic thinking and ability to translate vision into actionable plans.
- Excellent communication and interpersonal skills, with experience managing diverse teams.