Job Summary
This is a short-term contract for two months, with the possibility of extension. The research will address a forward-looking industry topic, offering candidates the chance to gain practical experience in an area of growing importance and relevance.
Team Summary
Our cross-functional research team brings together quantitative researchers, qualitative researchers and data analysts, ensuring data-driven insights guide strategic decisions. We collaborate closely with Product, Design, Marketing, and Engineering, using a mix of methodologies to understand user needs from multiple perspectives. Our structured workflows, stakeholder workshops, and centralized knowledge-sharing practices help us integrate research seamlessly into the product development process. Beyond our work, we foster a friendly, collaborative culture in great offices, working on exciting projects that push the boundaries of user experience.
Looking forward to working together!
Responsibilities and Duties
- Lead a diverse research program that strives to understand customer preferences
- Work closely with the product and design teams to build research plans that answer key questions, and provide actionable insights
- Identify the best methods for user research based on stakeholder questions, goals, and timelines
- Partner with quantitative researchers, product analysts, and UAT engineers to ensure that every research initiative is informed by accurate, relevant, and comprehensive data.
- Work cross-functionally with design, product management, engineering, e-commerce, and marketing to communicate results and recommendations
Qualifications and Skills
- Bachelor’s or Master’s degree in Human-Computer Interaction, Cognitive Psychology, Human Factors, Sociology, Marketing or a related field
- 3+ years of professional experience working specifically in a User Experience Researcher role
- Knowledge of qualitative and qualitative UX Research methods (user interviews, usability tests, surveys , lab studies, diary studies, desirability studies, etc.)
- Experience conducting full cycle research (study design, user research recruiting, moderation, analysis, and reporting)
- Strong written and verbal communications skills across all levels of an organization
- Organizational skills with attention to detail and the ability to juggle and prioritize multiple tasks simultaneously
- At least Upper-Intermediate level of spoken and written English
Nice to have
- Experience in quantitative data analysis and statistics
- PhD in Human-Computer Interaction, Cognitive Psychology, Human Factors, Sociology, or a related field
- Portfolio demonstrating past deliverables (e.g. study plans, reports)