UX Researcher Contractor - answerlab

AnswerLab is looking for contract UX Researchers based in SF. Must be comfortable conducting in-person sessions.

Who We Are

AnswerLab is a UX research and experience strategy firm that partners with the world’s boldest brands to create experiences people love. We don’t just deliver insights—we shape product direction, influence strategy, and accelerate innovation at companies like Amazon, American Express, Google, and Meta.

As a team of experience strategists, we uncover the “why” behind user behavior and transform it into clarity, direction, and momentum for our clients. Whether advising on AI, accessibility, or emerging technologies, we help design solutions that drive measurable business impact and build better futures for users.

What makes us successful is simple: the people who work here. We’re a team of intelligent, curious, and collaborative professionals who care deeply about solving problems and making a difference. At AnswerLab, you’re empowered to lead, grow, and have a real impact—supported by teammates who value thoughtful work, cross-functional collaboration, and yes, even a good laugh along the way.

Who You Are

You are passionate about research: you love to learn new methods, test out new tools and technologies, and think deeply about the human-centered issues we face as researchers. You also see yourself as a partner to stakeholders and clients, bringing them into the research experience and listening deeply to their needs as you conduct studies that address their business questions. You’re proactive, adaptable, and organized: you’re ready to explore creative solutions to challenges as they arise, and you have the time management skills to keep everything moving forward.

Ideal candidates have at least 4 years of hands-on experience leading research studies, with experience partnering with stakeholders or clients during the research process. We are open to candidates from a range of consulting and research backgrounds (e.g., UX research, market research, academia, public health, etc.).

This role requires availability to attend in-person research sessions or client meetings at designated client sites.

The qualified candidate will be responsible for:

• Building trusted relationships with clients, including providing consultative guidance and proactively recommending/implementing solutions to drive the research process forward
• Consulting on research methodology or project scope, as appropriate
• Developing moderator guides
• Consulting with clients on the development of prototypes for testing
• Moderating remote and in-person (when safe) user experience research studies or conducting interviews in the field
• Analyzing the research findings, delivering insights that address the stated research questions
• Crafting recommendations in alignment with research findings for potential next steps in product development