We're looking for an UX Researcher focused on crafting intuitive user experiences and visual systems. This manager role requires 8+ years of relevant experience.
About the role
Minimum qualifications:
Bachelor’s degree or equivalent practical experience.
8 years of experience in an applied research setting, or similar.
3 years of experience leading design projects and managing people or teams.
Experience with qualitative and quantitative research methodologies (e.g., ethnographic field studies, lab studies, survey design, statistical analysis, usability testing, and foundational/generative research).
Preferred qualifications:
Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
7 years of experience working with executive leadership (e.g., Director level and above).
5 years of experience managing projects, and working in a large, matrixed organization.
Experience establishing research standards, frameworks, and operations—including leveraging modern tools (e.g., AI-assisted workflows) to accelerate team research processes.
Track record of translating ambiguous user research into product strategy and influencing long-term roadmaps across cross-functional teams (Product, Engineering, Design).
Passion for building a growth-oriented team culture with an ability to coach researchers from early-career to executive levels.
Responsibilities
Identify high-impact opportunities in ambiguous spaces, developing user research strategies that shape product direction and align cross-functional goals.
Balance tactical usability studies with foundational strategic research to address immediate needs and long-term goals.
Lead, mentor, and grow a team of UX researchers, setting goals and scaling modern methodologies and workflows.
Partner with Engineering, Product, and Design leadership to integrate user research into core roadmaps and drive user-first principles.
Manage resources to maximize business impact while inspiring innovation and contributing to a healthy, collaborative research community.