Unified Communications Engineer - MANTECH

MANTECH seeks a motivated, career and customer-oriented Unified Communications Engineer to join our team in Chantilly, VA . This is an onsite position.

This role supports the design, implementation, and maintenance of mission-critical voice, video, and networking solutions within a secure environment.

Responsibilities include but are not limited to:

Perform system firmware and hardware upgrades to deliver high-quality Unified Communications services to the workforce

Analyze program metrics, ensure schedule compliance with customer guidelines, and recommend corrective actions

Identify operational risks and present structured mitigation recommendations to management

Solve operational voice and video challenges and diagnose/resolve issues with vendor-specific video teleconferencing systems

Interface directly with cybersecurity teams to satisfy requirements, track POAMs, and maintain system certifications

Plan, evaluate, and coordinate local and remote voice/data communications equipment installations

Schedule and perform periodic system patching and maintenance to ensure RMF compliance

Provide converged Voice/VTC solutions in MS Windows LAN/WAN environments

Minimum Qualifications

Bachelor's degree with 7+ years of Voice over IP (VoIP) or Video Teleconferencing (VTC) system implementation experience

Experience implementing multi-vendor VoIP and VTC products in RMF environments

Experience with DHCP and DNS configuration

Current CCNA certification

Current IAT level II certification, ex., Security+

Current IAT level III certification (SecurityX or CASP+), or be willing to obtain within 6 months of hire

Experience designing and implementing Voice or Video Quality of Service (QoS) solutions and using core Cisco tools, ex., Communications Manager, Unity Connection, Emergency Responder, Prime, TMS, CMS, or ESX

Preferred Qualifications

Master's degree (M.A./M.S.) in a technical discipline

CCNP Collaboration certification

Possess ITIL Foundations Certification

Demonstrated experience working in a SAP environment as a Unified Communications Engineer

Clearance Requirements

Must have current or active Top Secret clearance with SCI eligibility

Must be eligible to obtain Special Access Program (SAP)

Physical Requirements

The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.