Unified Collaboration Engineer Sr

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Status:

Benefits Eligible:

Hou rs Per Week:

Schedule Details/Additional Information:

Fully Remote Salaried position

This position is the primary user adoption and training resource forthe Microsoft365 tenantworkloads. The primary function will be to create, maintain, and deliver various forms of end-user training content that will include virtual webinars, deep dive sessions, hands on workshops, one-on-one coaching sessions, onboarding, build-a-thons, on-demand training, instructional videos, and static training content. This person will work closely with both technical and end-user teammates at all levels within the organization. This position will also be a technical resource for Copilot, Microsoft Teams, SharePoint Online,the Power Platform,OneDrive for Business, and Viva Engage. They should also be able to answerfunctionalquestionsand provide guidance on how best to integrate the Microsoft 365 services within the boundaries of Advocate Health governance policies. This collaboration engineer is expected to research upcoming new or deprecated features within the Microsofttenant and to advise managementwhen appropriate.

The successful candidate will have 3-5 years of hands-on Microsoft 365 applications training/support experience and a minimum of 2 years of instructional design in a technical space.

Pay Range

Major Responsibilities:

Design, implement, and manage Active Directory domains, user accounts, group policies, and related identity services in a hybrid enterprise environment.

Architect, deploy, and manage Azure Active Directory (Entra ID), including hybrid identity scenarios, federation, conditional access, and integration with on‑premises Active Directory.

Administer and optimize Microsoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business, and Microsoft 365 Copilot.

Own identity, permissions, licensing, and access controls across the Microsoft ecosystem, ensuring alignment with security, compliance, and governance standards.

Lead planning and execution of migrations from legacy systems to Microsoft 365, including tenant configuration, data migration, and deployment of new services and features.

Provide advanced troubleshooting and root‑cause analysis for complex identity and collaboration issues; proactively monitor platform health and implement performance and reliability improvements.

Implement, maintain, and continuously improve security controls related to identity, access, data protection, and collaboration services.

Ensure Microsoft environments meet regulatory, privacy, and organizational compliance requirements, partnering with security and compliance teams as needed.

Collaborate with cross‑functional IT teams and business stak