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Trust and Safety Specialist II - Learning Platform - Crescendoai
Software Engineer
Seeking a Trust and Safety Specialist II to ensure the integrity and safety of a learning platform. This role involves policy enforcement, content moderation, and risk management to maintain a secure user environment.
About the role
Key Responsibilities
- Develop and enforce platform policies to ensure a safe and trustworthy learning environment.
- Conduct content moderation and review user-generated content for policy violations.
- Investigate and resolve safety incidents and user reports promptly and effectively.
- Analyze trends and data to identify potential risks and areas for improvement in trust and safety protocols.
- Collaborate with cross-functional teams to implement and refine safety measures.
- Contribute to the development and improvement of trust and safety tools and processes.
Requirements
- Proven experience in trust and safety, content moderation, or a related field.
- Strong understanding of online safety principles and policy enforcement.
- Excellent analytical and problem-solving skills with attention to detail.
- Ability to handle sensitive information and make sound judgments.
- Effective communication and collaboration skills.