Triage Associate I, Platform Triage - Second Shift Contract - Latitude AI

Latitude AI develops automated driving technologies, including L3, for Ford vehicles at scale. We’re driven by the opportunity to reimagine what it’s like to drive and make travel safer, less stressful, and more enjoyable for everyone.

When you join the Latitude team, you’ll work alongside leading experts across machine learning and robotics, cloud platforms, mapping, sensors and compute systems, test operations, systems and safety engineering – all dedicated to making a real, positive impact on the driving experience for millions of people.

As a Ford Motor Company subsidiary, we operate independently to develop automated driving technology at the speed of a technology startup. Latitude is headquartered in Pittsburgh with engineering centers in Dearborn, Mich., and Palo Alto, Calif.

Meet the team:

Latitude's Triage Operations team is a growing group of experts specializing in our vehicle technology and programs. We analyze large datasets from our comprehensive testing program, encompassing on-road testing, closed-course track testing, virtual simulations, and re-simulations of real-world driving logs. This analysis allows for us to identify, classify, and track vehicle performance issues and improvements. Triage Operations serves as a vital communication hub, connecting Operations, Systems Engineering, Virtual Test, and Autonomy teams to ensure a fully integrated engineering lifecycle. The insights generated directly improve our systems and machine learning algorithms, enabling us to continuously learn from challenging scenarios and enhance vehicle performance.

Expected hours of work for second shift support: 2:30pm-11:00pm ET

What you’ll do:

• Evaluate vehicle test data utilizing a variety of internal tooling and logs, including analyzing detailed charts and signals within an internal software environment
• Understand the context of an issue by examining sensor data (lidar, radar, etc.), visualizations from autonomy toolings (e.g. planned path, lane boundaries, etc.)
• Troubleshoot hardware and software issues of test vehicles in real time, providing live feedback and actionable steps for in-vehicle operators
• Monitor and document the context (what is happening) and identify possible cause (why is it happening, which module is responsible) of a variety of issues
• Work in an operational but fast-paced environment emphasizing your attention to detail
• Work closely with team members and internal management to identify and escalate problems

What you'll need to succeed:

• High School Diploma or GED equivalent with two years of employment experience required. Associate or Bachelor’s Degree preferred.
• Flexibility in working hours and shift support
• Ability to learn new tools and technologies quickly