Transportation Network Manager I - modivcare

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

Modivcare is looking for an experienced Transportation Network Manager I to join our team. This position is responsible for developing and executing strategic plans to support the growth and enhancement of the Transportation Provider network in response to evolving transportation service needs. This role focuses on recruiting new transportation providers, supporting the contracting process, and developing positive, growth-oriented relationships within the existing provider network.

This role…

Cultivates relationships and identifies growth opportunities with national transportation providers, contributing to strategic plans for securing contracts.

Supports the implementation of transportation network growth and development plans in collaboration with the capacity and planning team.

Standardizes capacity models to improve efficiency within the Non-Emergency Medical Transportation (NEMT) provider network.

Recruits transportation providers and explores growth opportunities within the existing network.

Collaborates with community-based organizations to establish partnerships and explore alternative transportation options.

Contributes to responses for Requests for Proposals (RFPs) and may participate in presentations.

Assists in developing strategic business recommendations related to transportation network development, particularly in response to RFPs.

Participates in negotiations with transportation providers and helps maintain positive relationships with business partners.

Facilitates cross-departmental communication regarding transportation network development opportunities and the status of action plans.

Supports market research to understand transportation dynamics, client requirements, and local government regulations.

Contributes to strategies that support the growth and quality of the transportation provider network to meet contractual obligations and customer expectations.

Collaborates with stakeholders to understand and contribute to individual and team growth and revenue goals.

Assists in developing procedures and policies for evaluating contract agreements, negotiating terms and rates, and resolving transportation contract needs.

Helps identify key providers and supports the team in maintaining relationships with transportation providers and outside agencies relevant to network health and provider business support.

Supports the timely engagement of new transportation providers and promptly addresses provider concerns and inquiries.

Uses basic analytics to evaluate network costs and performance, supporting cost-effectiveness and alignment with strategic goals.

Assists in resolving provider escalations in a timely manner.