What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.
Key Responsibilities
Instructional Design & Curriculum Development
- Conduct training needs assessments and identify role-based learning requirements.
- Design and develop curricula, learning paths, job aids, eLearning content, simulations, and performance support materials.
- Apply adult learning and instructional design principles to create effective learning experiences.
- Ensure training aligns with future-state business processes and ways of working.
Training Delivery & Enablement
- Deliver instructor-led, virtual, and train-the-trainer programs.
- Facilitate workshops and end-user learning sessions.
- Partner with business SMEs to validate content and learning outcomes.
- Manage learner participation, completion tracking, and reporting.
Readiness & Adoption
- Assess learner readiness and proficiency.
- Measure training effectiveness through assessments, feedback, and adoption metrics.
- Support post-go-live reinforcement, coaching, and knowledge retention activities.
- Continuously improve training programs based on learner feedback and business outcomes.
Collaboration & Continuous Improvement
- Partner with Change Management, Product, Technology, and Operations teams to align training with release objectives.
- Maintain training standards, templates, and learning repositories.
- Contribute to lessons learned and continuous improvement activities across Guidewire releases.
Qualifications
- Bachelor’s degree or 7+ years of experience in Training, Learning & Development, Instructional Design, Change Management, or Organizational Effectiveness.
- Proven experience designing and delivering training for large-scale technology implementations.
- Strong instructional design experience, including curriculum development, eLearning, job aids, and performance support tools.
- Strong facilitation, presentation, and stakeholder engagement skills.
- Experience applying adult learning principles and instructional design methodologies.
- Proficiency with Microsoft 365 tools, including Teams, SharePoint, PowerPoint, and Copilot.
- Insurance industry and/or Guidewire experience preferred.
Preferred Skills
- Experience leveraging AI tools (e.g., Microsoft Copilot, ChatGPT) to accelerate instructional design, content creation, training administration, and learning analytics.
- Ability to translate complex business and technology concepts into clear, engaging learning experiences.
- Experience creating role-based learning programs that improve user proficiency and adoption.
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US Work Authorization