TLM, Machine Learning, Integrity

About the team

The Applied team safely brings OpenAI's technology to the world. Our team launched ChatGPT, Advanced Voice Mode, Deep Research, and many other products, supporting scalable infrastructure and driving safe, responsible deployment. Our customers rely on our APIs to build transformative products, while we ensure responsible usage and platform integrity.

The Integrity team, within Applied Engineering, safeguards our platform by proactively identifying misuse, preventing abuse, and protecting users. We're seeking an experienced, hands-on Engineering Manager (Web Safety) to shape the future direction, architect advanced system protections, and lead a focused team of senior Machine Learning Engineers (MLEs).

In this role, you will:

• Architect and build next-generation system protections, directly contributing through hands-on design, model training, and deployment strategies.
• Lead and manage a small, senior team of Machine Learning Engineers, empowering them with clear direction and autonomy.
• Collaborate closely with Research, Safety, Product, and Policy teams to leverage existing tools and drive cutting-edge advancements.
• Utilize state-of-the-art models to detect and prevent problematic content effectively.
• Establish robust evaluation frameworks and metrics, clearly measuring progress and identifying areas for improvement.
• Support your team's professional growth and maintain high performance through mentorship and clear career progression.

You might thrive in this role if you:

• Bring extensive hands-on experience managing machine learning teams, ideally in web safety, content integrity, or related domains.
• Have successfully trained, fine-tuned, or distilled LLMs and traditional ML models to solve real-world business problems.
• Enjoy being deeply involved technically—actively designing solutions, training models, and guiding deployment processes alongside your team.
• Excel at collaborating across teams to integrate existing tools and thoughtfully architect new solutions.
• Possess strong emotional intelligence, empathy, and the ability to effectively connect with colleagues.
• Embrace ambiguity and rapidly changing circumstances as opportunities to create clarity, structure, and impactful solutions.