Testing Lead, Utility Systems - E Source

At E Source, we help utilities make sense of complexity in a rapidly changing landscape, and we’re looking for a Test Lead to help shape how that impact shows up in the world.

E Source is a research, data/analytics, and technology focused professional services firm focused exclusively on the utility industry in the US and Canada. We help utilities target and serve their customers more effectively, enhance and optimize their grid, and leverage operating best practices and technologies to manage their business more effectively.

Headquartered in Texas, we have 450+ employees across the US and Canada. Learn more at www.esource.com http://www.esource.com

As a Test Lead, you’ll play a critical leadership role in guiding utilities through the strategy and execution of enterprise testing programs for large-scale customer information system (CIS) implementations. You’ll work closely with client project leaders, E Source project managers, and cross-functional delivery teams to ensure testing is disciplined, effective, and aligned to real utility business outcomes.

This role is ideal for someone who thrives at the intersection of utility operations, enterprise technology, and quality assurance, and who brings strong judgment and structure to complex, high-stakes implementation programs.

In this role, you will:

• Lead and own testing program strategy for CIS implementations, including defining testing phases, governance, sequencing, and objectives.
• Develop detailed, phase-specific test plans with clear entry and exit criteria, readiness activities, execution management, and defect remediation processes.
• Plan, organize, monitor, and oversee all phases of enterprise testing, including conversion, functional, integration, bill-to-bill, performance, and user acceptance testing.
• Educate, guide, and lead client testing teams on testing objectives, scope, and best practices.
• Collaborate closely with project managers and delivery teams to ensure business and technical testing

requirements

are met.

• Create and maintain testing documentation and deliverables for both manual and automated testing efforts.
• Adapt E Source’s NavigateOne testing methodology to meet client-specific project needs.
• Develop and maintain testing processes, procedures, metrics, and reporting.
• Lead preparation of business scenarios, test scripts, and required master and transactional data for end-to-end testing.
• Facilitate test status meetings, escalate risks and issues as appropriate, and provide actionable insights to project leadership.
• Monitor defects and issues for trends, providing data-driven metrics and recommendations.
• Oversee test team execution to ensure timely testing, accurate documentation, effective defect management, and successful retesting.