Territory Account Manager- Ferility Solutions- Philadelphia, PA - CooperCompanies

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a business unit of CooperCompanies (Nasdaq: COO) , we're driven by a unified purpose of helping people experience life’s beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com.

Job Summary:

Deliver quota and revenue growth. Own the territory number. Be in front of customers ~90% of the time.   Drive revenue growth, grow product mix and volume, and new product adoption through disciplined, in‑person relationship development, data‑driven account management, and tight collaboration with commercial teammates.  If you are competitive, enjoy partnering with customers and helping patients achieve their family goals, then we encourage you to apply!

Essential Functions & Accountabilities:

What You’ll Deliver (Outcomes)

• Quota attainment and growth: Hit/exceed monthly, quarterly and annual quota; expand wallet share and increase mix and volume of products.
• Customer acquisition: Add new accounts and reactivate dormant sites.
• New product sell‑through: Plan and execute launches that convert to repeat consumable and hardware sales.
• Contract wins: Negotiate local agreements that deliver customer value and support margin/revenue goals.
• Forecast accuracy: Maintain a reliable, bottoms‑up forecast and pipeline.
• Customer experience: Improve NPS/relationship health via proactive, in‑person engagement.

Customer Engagement Cadence (In‑Person First)

• Daily: On‑site customer meetings, live case support where appropriate, product positioning, objection handling, and next‑step setting.
• Weekly: Territory routing, pipeline and opportunity progression, opportunity hygiene in CRM, and account plan execution.
• Quarterly: decision maker‑level business reviews (QBRs) with clear metrics, progress to goals, product adoption plans, and agreed actions.
• Stakeholders to Engage at Each Account (all levels): Embryologists; Lab Directors; Reproductive Endocrinologists (REIs); procurement/supply chain; clinical staff; and executive leadership (e.g., CFO, COO, CMO, CEO).

Work model: This is a field role—~90% in person with customers; virtual meetings are complementary, not primary.

Key Responsibilities

Revenue Ownership & Territory Management