TEMPORARY BUSINESS TECHNOLOGY ANALYST - Missouri S&T

Are you seeking to make a difference in the lives of students? Are you desirous of enabling research that is changing our world? Would you like to have a strong influence in setting direction for a technology organization whose mission focuses on education, research, and application of knowledge to solve some of the world’s great challenges? If so, we would like to talk to you. If you are a potential member of the S&T information technology team and are humble, coachable, approachable, introspective, and passionate about building relationships, then we want to talk to you. Serving at Missouri University of Science and Technology is a calling. We are revitalizing our campus and looking to a bright future. Join us!

Position Summary

Business Technology Analyst

This position provides critical operational, coordination, and communication support for the delivery of Information Technology services to campus customers. The role supports day-to-day service operations, scheduling, requirements gathering, ticket triage, customer engagement, and project tracking to help ensure work is completed efficiently, accurately, and on schedule. The position also serves as a key communication point for internal team members, the broader IT organization, campus partners, and customers.

This position is part of the Enterprise Engineering team within Information Technology. Enterprise Engineering provides design, engineering, implementation, and operational support for campus networking, systems, hosting, and end-user engineering services.

The temporary role is focused on supporting the Network Modernization Program and related initiatives. Missouri S&T is undertaking a multi-year effort to decommission and upgrade routing, switching, and wireless infrastructure across campus. This position will coordinate lifecycle activities including planning, acquisition, provisioning, deployment, inventory tracking, communication, decommissioning, surplus, and scrap coordination for equipment across approximately 100 campus buildings.

Basic Function & Responsibilities

This six-month temporary position supports the Enterprise Engineering team within Information Technology by helping coordinate operational, project, inventory, procurement, communication, and customer-facing activities associated with the Network Modernization Program. The role is intended to reduce administrative and coordination load on technical staff so engineers and technicians can remain focused on design, implementation, troubleshooting, and service delivery. Work will include organizing information, tracking tasks and assets, coordinating with internal teams and campus stakeholders, assisting with vendor and purchasing workflows, and helping ensure modernization activities move forward in a timely and well-documented manner.

Key Responsibilities