Software Engineer
This position supports the end-to-end payment deployment lifecycle across integrated, multi-gateway, and standalone scenarios, partnering with hotels, internal teams, and external payment partners to ensure solutions are operationally
JOB SUMMARY
The Manager, Payment Deployment Solutions, Digital + Technology Transformation (DTT), Caribbean & Latin America (CALA),
Global Technology, is a key member of the CALA deployment organization supporting the deployment of OPERA Cloud across the
region, with a primary focus on payment solutions across multiple gateways and providers. This position supports the end-to-end
payment deployment lifecycle across integrated, multi-gateway, and standalone scenarios, partnering with hotels, internal teams,
and external payment partners to ensure solutions are operationally viable, aligned with deployment timelines, and ready for cutover,
go-live, and stabilization. The role includes hands-on enablement where needed—supporting deployment preparation activities such
as middleware and tooling alignment, workstation and terminal readiness, package validation, access enablement, and issue
triage—while driving structured follow-up and escalation across stakeholders to support successful deployment execution.
.
Key responsibilities:
Multi-Provider Payment Deployment Strategy + Execution : Leads the CALA payment deployment approach for OPERA Cloud across multiple payment providers and gateway models, ensuring consistent execution across integrated, multi-gateway, and standalone solutions
End-to-End Payment Readiness & Stabilization: Drives payment deployment execution across the full lifecycle by coordinating requirements, dependencies, testing activities, and stakeholder follow-up; supports go-live and hypercare by tracking, prioritizing, and escalating issues impacting payment continuity.
Hands-On Deployment Enablement: Provides practical support for deployment enablement activities such as package validation, uninstall/reinstall considerations, workstation/terminal readiness, and coordination of prerequisite access/permissions required for successful execution.
Provider Onboarding / Configuration Readiness Coordination: Coordinates provider onboarding and configuration processes , including ensuring required property inputs are collected/validated, timelines are met, and required documentation and validation steps
are completed prior to cutover.
Finance / Property Access Enablement (Standalone & Multi-Gateway): Partners with Finance and property stakeholders to enable required portal access and required operational steps for property users in standalone and multi-gateway scenarios.
CANDIDATE PROFILE
Education and Experience
3+ years of relevant experience in hospitality payments, payment gateways, payment integrations, or
deployment/implementation environments
Posted August 7, 2026