TEMPORAL - Manager Digital & Technology Transformation Property Finance Specialist, CALA - Marriott

Position Summary

The Manager, Digital + Tech Transformation Property Finance Specialist CALA plays a critical role in Marriott’s Digital and Technology Transformation, reporting to the Director, Finance Operations, with a dotted line to the Sr. Director, Digital + Technology Transformation Lead CALA.

This role will provide a bridge between current and future hotel finance operations, guiding deploying hotels on the new systems and business processes that support the guest journey to ensure a smooth transition and cutover. They will provide workshops and training to transitioning hotels, ensuring that property teams are fully prepared to operate with the new systems from Day 1.

As Manager, Digital & Technology Transformation, Property Finance Operations Specialist, you will spearhead the adoption of advanced property finance tools and systems across hotels in CALA, ensuring seamless integration and enhanced financial processes. Your responsibilities include delivering comprehensive training and ongoing support for key platforms such as Opera, payment processing solutions, and tax and fiscal compliance systems. You will guide teams in utilizing these technologies to optimize financial operations, manage payments efficiently, and maintain adherence to local and international tax regulations. A robust understanding of property finance operations and related digital platforms is crucial to drive Marriott’s ongoing digital transformation within the hospitality finance sector.

Key Responsibilities

End-to-End Testing and Product Validation:

• Contribute to end-to-end business process validation testing for the discipline, collaborating with relevant stakeholders in Finance and Operations disciplines in CALA

End-to-End Deployment Validation:

• Lead validation of deployment resources, Land-It tasks, and other items to ensure deployment readiness
• Align required changes with relevant stakeholders

Digital Learning Path:

• Partner with Learning and Development (L&D) to ensure property associates receive the training assignments, resources, and system access required for their particular roles

Workshop Facilitation & Training:

• Lead interactive property finance operations workshops and webinars (virtual and/or in-person) for property teams to facilitate training, share best practices, and address common challenges

Property Support:

• Act as the SME for property Operations teams, providing timely responses to property questions and triaging challenges raised by properties

Deployment Support:

• Work closely with Implementation Managers (IMs) during the deployment, focusing on critical task validation and knowledge transfer with property and discipline teams during the Prepare and Ready phases