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Telemetry Engineer - Bright Vision Technologies
Software Engineer
We're looking for a Software Engineer focused on designing and building scalable technical solutions. This mid level role requires 6+ years of relevant experience.
About the role
- Design and operate enterprise-grade observability platforms covering metrics, logs, traces, events, and synthetic monitoring.
- Architect Prometheus / Thanos / Mimir, Grafana, Loki, Tempo, OpenTelemetry, and Datadog deployments for high availability and scale.
- Develop standards for service instrumentation, including OpenTelemetry adoption, metric naming, label cardinality, and structured logging conventions.
- Define and enforce SLOs, SLIs, and error budgets, and build the dashboards and alerts that operationalize them.
- Build alerting strategies that minimize noise, surface actionable signals, and integrate cleanly with on-call workflows in PagerDuty, Opsgenie, or similar tools.
- Operate large-scale time-series and log storage platforms, balancing retention, query performance, and cost.
- Design distributed tracing pipelines and help teams use traces to diagnose latency and reliability issues.
- Develop self-service tooling, paved-road libraries, and templates that make adoption of observability standards easy for product teams.
- Drive cost management and label-cardinality discipline across the observability estate.
- Lead incident response readiness improvements through better dashboards, alerting hygiene, and post-incident analysis tooling.
- Partner with SRE and platform teams to integrate observability into deployment pipelines, canary analysis, and progressive delivery workflows.
- Evaluate and recommend observability vendors and open-source tools based on cost, capability, and operational maturity.
- Mentor engineering teams on observability fundamentals, debugging techniques, and SLO-driven operations.
- Maintain documentation, onboarding guides, and runbooks for the observability platform.
- Bachelor’s degree in Computer Science or a related field.
- Five or more years of experience in SRE, platform engineering, or observability roles.
- Deep hands-on experience with Prometheus, Grafana, and at least one major commercial observability platform such as Datadog, New Relic, or Splunk.
- Strong understanding of OpenTelemetry, distributed tracing, and structured logging.
- Proficiency in at least one general-purpose language such as Go, Python, or Java.
- Experience operating high-cardinality, high-throughput metrics and log pipelines.
- Strong understanding of SLOs, error budgets, and SRE principles.
- Experience integrating observability with CI/CD and incident management tooling.
- Solid grasp of Linux internals, networking, and container platforms.
- Excellent communication and collaboration skills.
- Experience with Thanos, Mimir, Cortex, Loki, or Tempo at scale.
- Contributions to OpenTelemetry or observability open-source projects.
- Familiarity with eBPF-based observability tooling.
- Experience driving observability cost optimization initiatives.