Job Title: Telehealth Patient Coordinator & Data Entry Specialist
Job Code: [JM-M]
Position Type: Full-Time
Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM CDT / Sunday: 5:00 PM – 7:00 PM (included within 40 hrs/week)
Salary: $5 – $6/hour (based on experience)
Location: Remote (Philippines)
Job Summary & Client Overview
We are hiring a Telehealth Patient Data Entry & Admin Specialist to support a fast-growing U.S.-based telehealth provider specializing in medical cannabis evaluations and certifications. The company delivers fully remote, video-based consultations, helping patients quickly and securely obtain or renew their medical cards online. In this role, you will be responsible for accurate patient data processing, virtual waiting room coordination, and patient communication, ensuring a smooth and efficient telehealth experience.
Responsibilities
- Accurately input and update patient data across registration systems and PDF forms
- Manage virtual waiting rooms, including sending video links and monitoring attendance
- Coordinate patient flow in real-time across multiple platforms during consultations
- Respond to patient inquiries via text and email; make occasional outbound calls if needed
- Ensure completeness and accuracy of patient information to prevent processing delays
- Provide general administrative support and assist with daily operations
Requirements
- Experience in data entry, admin support, or healthcare-related roles
- Strong attention to detail, especially when handling sensitive patient data
- Ability to work efficiently in a fast-paced, high-volume environment
- Tech-savvy with proficiency in Google Workspace, PDF forms, and basic computer tasks
- Clear and professional written communication skills (English)
- Reliable, responsive, and highly organized during working hours
- Ability to manage multiple systems and tasks simultaneously
- HIPAA training and compliance required
Tools & Systems
- Google Workspace (Docs, Sheets, Gmail)
- Adobe (PDF forms)
- Google Voice (US phone system)
- Proprietary (in-house) EMR systems
- Zoom / Doxy (telehealth platforms)
- VPN & WhatsApp (internal communication)
Basic requirements
- Must be proficient in speaking and writing English very clearly
- Must have relevant work experience
- Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
- Must be available for video meetings with your camera on (when needed)
Technical requirements
- Device: Reliable laptop or desktop computer.
- Internet: High-speed connection (minimum 10 Mbps).
- Audio: Noise-canceling headset.<