onsite
Telecom Voice Operations Engineer - BETSOL
Systems Engineer
Seeking a Telecom Voice Operations Engineer in Bengaluru to manage and maintain voice infrastructure. Responsibilities include ensuring high availability of VoIP and telephony systems, troubleshooting issues, and optimizing network performance.
About the role
Key Responsibilities
- Manage and maintain the company's voice communication infrastructure, including VoIP and telephony systems.
- Monitor system performance and availability, ensuring optimal operation and minimal downtime.
- Troubleshoot and resolve technical issues related to voice services, ensuring timely resolution.
- Implement and manage network configurations for voice services, adhering to best practices.
- Collaborate with cross-functional teams to support voice-related projects and initiatives.
- Document system configurations, procedures, and troubleshooting steps.
Requirements
- Proven experience in telecom voice operations or a similar role.
- Strong understanding of VoIP protocols (e.g., SIP) and telephony systems.
- Proficiency in network engineering principles and troubleshooting.
- Familiarity with Linux operating systems.
- Excellent problem-solving and analytical skills.