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Technology/Delivery Specialist - holmanautogroup
Software Engineer
Seeking a Technology/Delivery Specialist to assist customers with vehicle technology and features at Lexus of Seattle. This role involves product demonstrations and ensuring a positive customer experience.
About the role
Key Responsibilities
- Conduct thorough product demonstrations of vehicle technology and features for customers.
- Provide technical assistance and answer customer inquiries regarding vehicle systems.
- Ensure customers are comfortable and proficient with their new vehicle's technology.
- Collaborate with sales staff to facilitate a seamless vehicle delivery process.
- Maintain up-to-date knowledge of all vehicle features and technological advancements.
Requirements
- Proven experience in customer service or technical support roles.
- Strong understanding of automotive technology and infotainment systems.
- Excellent communication and interpersonal skills.
- Ability to explain complex technical information clearly and concisely.
- Passion for delivering exceptional customer experiences.
Skills
customer servicetechnical supportautomotive technologysales support