remote
Technology Support Specialist - Berlin-Boylston Regional School District
Software Engineer
Seeking a Technology Support Specialist to provide technical assistance across multiple school buildings and central office. Responsibilities include troubleshooting hardware and software issues, and ensuring smooth IT operations for students and staff.
About the role
Key Responsibilities
- Provide technical support and troubleshooting for hardware, software, and network issues.
- Assist students, teachers, and staff with technology-related problems.
- Install, configure, and maintain computer systems and peripherals.
- Respond to support requests and document resolutions.
- Perform routine IT maintenance and updates.
- Ensure the smooth operation of technology infrastructure.
Requirements
- Proven experience in technical support or a similar role.
- Strong knowledge of computer hardware, software, and basic networking.
- Excellent troubleshooting and problem-solving skills.
- Good communication and interpersonal abilities.
- Ability to work independently and manage time effectively.
Skills
customer supportcommunicationproblem solving